1-866-348-WISE
  



 
WISE Believes that all clients have a right to know and understand
all rules of the organization.
  • You have a right to make your own decisions, within the rules and policies of the organization.
  • You have a right to respectful treatment.
  • You have a right to access your individual records.
  • You have a right to have your information and records kept confidential according to New Hampshire and Vermont laws including NH RSA 173-C.
  • You can speak to WISE staff about your rights under New Hampshire and Vermont laws, including NH RSA 173-C.
  • You have a right to offer suggestions and input concerning WISE.
  • You have a right to have complaints concerning WISE services heard. To do this, you may make a complaint to the Assistant and/or the Executive Director. If no resolution is reached, you make make a formal complaint to the WISE Board of Directors.
  • It is the policy of WISE to provide to provide educational programs and/or services to victims/survivors of sexual violence, domestic violence and stalking regardless of gender or gender identity/expression, age, health status (including HIV-positive), physical, mental or emotional ability, sexual orientation/identity, socio0economic status, race, national origin, parental responsibility, language, immigration status, or religious or political affiliation.

WISE Client Complaint Procedure
As a WISE client if you are dissatisfied with services received or feel that your rights have been violated in any way, the following steps may be taken:
  1. Tell the advocate or staff member with whom you've been working about your concerns.
  2. If you are not satisfied with the response or uncomfortable directly confronting the individual, request a meeting with the Executive Director.
  3. If you are not satisfied with this meeting, a written complaint may be sent to the WISE Board of Directors at WISE, 38 Bank Street, Lebanon NH 03766.


 
 
The mission of WISE is to empower victims of domestic and sexual violence and stalking to become safe and self-reliant through crisis intervention and support services. WISE advances social justice through community education, training and public policy.

WISE provides services to victims/survivors of sexual violence, domestic violence and stalking regardless of gender or gender identity/expression, age, health status (including HIV-positive), physical, mental or emotional ability, sexual orientation, socio-economic status, race, national origin, immigration status, or religious or political affiliation.

WISE is a member program of:
networklogo-2.jpgnhcadsvlogo.gifUWLogo.GIF

Powered by Wild Apricot Membership Software