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WISE Believes that all clients have a right to know and understand
all rules of the organization.
  • You have a right to make your own decisions, within the rules and policies of the organization.
  • You have a right to respectful treatment.
  • You have a right to access your individual records.
  • You have a right to have your information and records kept confidential according to New Hampshire and Vermont laws including NH RSA 173-C.
  • You can speak to WISE staff about your rights under New Hampshire and Vermont laws, including NH RSA 173-C.
  • You have a right to offer suggestions and input concerning WISE.
  • You have a right to have complaints concerning WISE services heard. To do this, you may make a complaint to the Assistant and/or the Executive Director. If no resolution is reached, you make make a formal complaint to the WISE Board of Directors.
  • It is the policy of WISE to provide to provide educational programs and/or services to victims/survivors of sexual violence, domestic violence and stalking regardless of gender or gender identity/expression, age, health status (including HIV-positive), physical, mental or emotional ability, sexual orientation/identity, socio0economic status, race, national origin, parental responsibility, language, immigration status, or religious or political affiliation.

WISE Client Complaint Procedure
As a WISE client if you are dissatisfied with services received or feel that your rights have been violated in any way, the following steps may be taken:
  1. Tell the advocate or staff member with whom you've been working about your concerns.
  2. If you are not satisfied with the response or uncomfortable directly confronting the individual, request a meeting with the Executive Director.
  3. If you are not satisfied with this meeting, a written complaint may be sent to the WISE Board of Directors at WISE, 38 Bank Street, Lebanon NH 03766.


 
 
WISE provides services to victims/survivors of sexual violence, domestic violence and stalking regardless of gender or gender identity/expression, age, health status (including HIV-positive), physical, mental or emotional ability, sexual orientation, socio-economic status, race, national origin, immigration status, or religious or political affiliation.

WISE is a member program of:
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